Of the many content modules that make up a manual, warnings are probably the most sensitive. If errors occur here, there is a risk of damage to property and, in the worst case, even personal injury. When migrating legacy data…
The review is probably the most underrated phase in the documentation process. On the one hand, the review happens at the end of the production chain when time is short and the deadlines are piling up. On the other, a…
Be honest… Are you delivering content yet? Universities are teaching courses about it, it regularly comes up at the tekom Annual Conference, and we too are firm in our belief in it. And it is not hard to understand why:…
Just like many other office jobs, the landscape of technical writing departments has changed dramatically. Mobile working is the new status quo, as are the software solutions that have to meet the associated requirements. Ideally, company data will be kept in a…
Callouts for Beginners With technical documentation, one thing is pretty much a certainty: lots of pictures. After all, you have to show again and again which product component is where, in which position you need to put your hand, and…
Editorial Guide, Style Guide, Documentation Guidelines – almost every team of technical writers has one or more documents that stipulate what to write and how to write it. Their names may vary, but the requirements they place on a document…
Every technical writer eventually reaches a point where the question of what to call something flips from being a bit of an irritation to become a real hassle. The reason is because a closely networked department like technical writing is…
For many ST4 users, the SCHEMA Conference is an eagerly awaited date in the calendar. This year, many wondered what would happen in light of the coronavirus restrictions, lockdowns, and slow vaccination progress. Fortunately the answer soon became clear: as…
“Doesn’t a technical writer just write down what the developer/engineer built?”. You still hear this misconception from time to time, but technical writing is actually a complex task that requires much more than technical expertise. Find out what really matters…
Let’s consider the why question for a moment. After all, sometimes it’s not a bad idea to go back to basics. What actually is the point of technical documentation? What is its core function, how does the customer use it,…
Anyone involved in the introduction of a CMS will be asking themselves the same questions: “Can it meet my needs? What precisely are the kind of publications the system can create? Is it suitable for the needs of my specific…
Introducing a CMS is about more than just buying software. After all, the provider is just as important as the product. Choosing a CMS means deciding on a long-term partner. That’s why we would like to give you this opportunity…
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