Product information in one central location, either internally or externally – it has long been the aim of many technical writing teams, but often associated with large projects. Is there a shortcut to be found here? Yes! And it comes…
Product information in one central location, either internally or externally – it has long been the aim of many technical writing teams, but often associated with large projects. Is there a shortcut to be found here? Yes! And it comes…
Metadata is one of the most useful tools for content management and content delivery. Among its many benefits, it allows products to be grouped automatically, device properties to be managed and target groups defined. It’s perhaps no surprise that thousands of items…
Most people associate the name “Caterpillar” with its familiar construction machinery. What is less well known is that the Caterpillar concern also manufactures many other trailblazing products. In the case of Caterpillar Energy Solutions, these include gas engines and gensets…
Of the many content modules that make up a manual, warnings are probably the most sensitive. If errors occur here, there is a risk of damage to property and, in the worst case, even personal injury. When migrating legacy data…
The review is probably the most underrated phase in the documentation process. On the one hand, the review happens at the end of the production chain when time is short and the deadlines are piling up. On the other, a…
Be honest… Are you delivering content yet? Universities are teaching courses about it, it regularly comes up at the tekom Annual Conference, and we too are firm in our belief in it. And it is not hard to understand why:…
Just like many other office jobs, the landscape of technical writing departments has changed dramatically. Mobile working is the new status quo, as are the software solutions that have to meet the associated requirements. Ideally, company data will be kept in a…
Callouts for Beginners With technical documentation, one thing is pretty much a certainty: lots of pictures. After all, you have to show again and again which product component is where, in which position you need to put your hand, and…
Editorial Guide, Style Guide, Documentation Guidelines – almost every team of technical writers has one or more documents that stipulate what to write and how to write it. Their names may vary, but the requirements they place on a document…
Every technical writer eventually reaches a point where the question of what to call something flips from being a bit of an irritation to become a real hassle. The reason is because a closely networked department like technical writing is…
For many ST4 users, the SCHEMA Conference is an eagerly awaited date in the calendar. This year, many wondered what would happen in light of the coronavirus restrictions, lockdowns, and slow vaccination progress. Fortunately the answer soon became clear: as…
“Doesn’t a technical writer just write down what the developer/engineer built?”. You still hear this misconception from time to time, but technical writing is actually a complex task that requires much more than technical expertise. Find out what really matters…
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