Callouts for Beginners With technical documentation, one thing is pretty much a certainty: lots of pictures. After all, you have to show again and again which product component is where, in which position you need to put your hand, and…
Editorial Guide, Style Guide, Documentation Guidelines – almost every team of technical writers has one or more documents that stipulate what to write and how to write it. Their names may vary, but the requirements they place on a document…
Every technical writer eventually reaches a point where the question of what to call something flips from being a bit of an irritation to become a real hassle. The reason is because a closely networked department like technical writing is…
For many ST4 users, the SCHEMA Conference is an eagerly awaited date in the calendar. This year, many wondered what would happen in light of the coronavirus restrictions, lockdowns, and slow vaccination progress. Fortunately the answer soon became clear: as…
“Doesn’t a technical writer just write down what the developer/engineer built?”. You still hear this misconception from time to time, but technical writing is actually a complex task that requires much more than technical expertise. Find out what really matters…
Let’s consider the why question for a moment. After all, sometimes it’s not a bad idea to go back to basics. What actually is the point of technical documentation? What is its core function, how does the customer use it,…
Anyone involved in the introduction of a CMS will be asking themselves the same questions: “Can it meet my needs? What precisely are the kind of publications the system can create? Is it suitable for the needs of my specific…
Introducing a CMS is about more than just buying software. After all, the provider is just as important as the product. Choosing a CMS means deciding on a long-term partner. That’s why we would like to give you this opportunity…
If you’re thinking about introducing a component content management system (CCMS), you will of course want to know whether it’s worthwhile. An ROI (return on investment) analysis is an important supporting argument for convincing the management team to get on…
Sometimes the answer to the question “At what point do you need a component content management system?” is quite obvious: when the machine is ready faster than the associated operating manual; when the help system is two releases behind the…
Every technical writing department needs input from those that know the subject matter. Often this involves time, effort and practical difficulties, because as a technical writer you have to keep an exact overview of which content modules are affected and…
Are you already using SCHEMA ST4 in your technical writing department? Do you have the typical challenges under control, including increasing demand for variants and translations, videos as an indispensable part of your content, more and more digital information channels,…
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