Category Essays

Modern Talking 4.0 – the Internet of Things and intelligent information

I announced it earlier and now the secret is out. So what was the topic of my presentation at the annual conference and what were all those mysterious components? The Internet of Things, of course. That much you knew already….

Better review processes in technical writing

In technical writing, content naturally does not come out of nowhere. Ideally, it emerges in parallel with the product, thus incorporating functional and developmental changes as quickly as possible. To do this, technical writing needs to depart from the local…

Never rush in: Always think the whole process through!

For around the last five years, the technical communications sector has been focussing more and more of its efforts on a new form of information sharing: content delivery applications.

How-to videos in technical documentation – user expectations and possibilities

There’s no doubt that how-to videos are gaining in popularity. Even back in 2016, a third of online video users reported that they watched instructional videos frequently or very frequently. Although this survey relates to leisure time and the private…

Augmented reality with SCHEMA ST4 – Miele leads the way

A customer stands in front of his tumble dryer. He wants to clean out the lint filter. Instead of searching through the printed instructions, he turns to his smartphone. He opens up an app and points the camera on his…

Who needs metadata anyway?

Metadata is a hot topic in technical documentation and is regularly discussed in presentations, articles and blog posts like this one. Interest in metadata in our industry therefore cannot be ignored, but why is this? Buzz words like “intelligent content”,…

Intelligent information with machine learning and the SCHEMA Content Delivery Server

Intelligent information is currently a huge talking point at many companies that wish to efficiently communicate content relevant to the situation to their customers or employees, e.g. using a content delivery portal such as the SCHEMA Content Delivery Server. However,…

Automated support for quality assurance using Schematron

Quality assurance of technical documentation is often ensured by means of the four-eyes principle. However, time and time again, small errors or imprecisions still find their way into texts, even after careful checking. It would be useful to conduct an…

Technical writers, product managers and process managers – they all work with SCHEMA ST4

One IT company. Almost 1,000 employees – over 200 of whom regularly use SCHEMA ST4. We have to admit that what Carmen Plösch reported about SSI Schäfer IT Solutions’ use of ST4 at this year’s SCHEMA Conference made us, as…

“We’re Getting Very Positive Feedback from the Market.” – The Online Media Designer from a developer’s perspective.

The Online Media Designer (OMD for short) is doubtlessly one of the most exciting new features in ST4 2016. We’ve already talked about it in our blog. In this post, we’ll hear from Matthias Hofmann. He’s the official backlog owner…

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