If you’re thinking about introducing a component content management system (CCMS), you will of course want to know whether it’s worthwhile. An ROI (return on investment) analysis is an important supporting argument for convincing the management team to get on…
Sometimes the answer to the question “At what point do you need a component content management system?” is quite obvious: when the machine is ready faster than the associated operating manual; when the help system is two releases behind the…
Every technical writing department needs input from those that know the subject matter. Often this involves time, effort and practical difficulties, because as a technical writer you have to keep an exact overview of which content modules are affected and…
Are you already using SCHEMA ST4 in your technical writing department? Do you have the typical challenges under control, including increasing demand for variants and translations, videos as an indispensable part of your content, more and more digital information channels,…
“SCHEMA ST4! Put together a translation package for this project, and only in the languages that have not yet been translated. However, before you start, check whether all nodes in the project are released. If this is not the case,…
“The support team just called. The latest issues of the maintenance manuals still contain old component names. It’s resulted in two customers withholding payments, so we need a new version fast!”. Sheer stress when it comes to technical authoring! We…
Ever heard of Santa Chaos? He runs his own Christmas workshop and would love nothing more than to take over the reins from Santa Claus. To see whether he has a chance of achieving his goal, let’s compare their working…
One of the most important objectives of an instruction manual is to ensure that the product is used safely. This comes as no great surprise, as no one wants to cause any damage when using a product, neither do they…
“Many from one!” That might sound a bit like witchcraft. But it is common practice in our SCHEMA ST4 Component Content Management System. One of the things most users really appreciate about their CMS is that several operating instructions for…
Authoring work is fun! Optimising and structuring content, modelling content management, refining the layout: this type of work is varied and absorbing. However, there are also recurring activities that are associated with many repeated steps, such as checking whether node…
Mr Schauer, would you like to begin by briefly describing your role at Austrian Federal Railways? Gladly. I have worked for Österreichische Bundesbahnen Personenverkehr AG (ÖBB – Austrian Federal Railways) since 1988. In 2004, I moved to our head office…
A few days ago, we released SCHEMA ST4 2020, providing you with a brand-new version of our content management system. We have added several helpful features to ST4 while also improving the performance. In this blog post we will introduce…
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