The review is probably the most underrated phase in the documentation process. On the one hand, the review happens at the end of the production chain when time is short and the deadlines are piling up. On the other, a…
Just like many other office jobs, the landscape of technical writing departments has changed dramatically. Mobile working is the new status quo, as are the software solutions that have to meet the associated requirements. Ideally, company data will be kept in a…
Every technical writer eventually reaches a point where the question of what to call something flips from being a bit of an irritation to become a real hassle. The reason is because a closely networked department like technical writing is…
For many ST4 users, the SCHEMA Conference is an eagerly awaited date in the calendar. This year, many wondered what would happen in light of the coronavirus restrictions, lockdowns, and slow vaccination progress. Fortunately the answer soon became clear: as…
Anyone involved in the introduction of a CMS will be asking themselves the same questions: “Can it meet my needs? What precisely are the kind of publications the system can create? Is it suitable for the needs of my specific…
Introducing a CMS is about more than just buying software. After all, the provider is just as important as the product. Choosing a CMS means deciding on a long-term partner. That’s why we would like to give you this opportunity…
If you’re thinking about introducing a component content management system (CCMS), you will of course want to know whether it’s worthwhile. An ROI (return on investment) analysis is an important supporting argument for convincing the management team to get on…
Sometimes the answer to the question “At what point do you need a component content management system?” is quite obvious: when the machine is ready faster than the associated operating manual; when the help system is two releases behind the…
Every technical writing department needs input from those that know the subject matter. Often this involves time, effort and practical difficulties, because as a technical writer you have to keep an exact overview of which content modules are affected and…
Are you already using SCHEMA ST4 in your technical writing department? Do you have the typical challenges under control, including increasing demand for variants and translations, videos as an indispensable part of your content, more and more digital information channels,…
“SCHEMA ST4! Put together a translation package for this project, and only in the languages that have not yet been translated. However, before you start, check whether all nodes in the project are released. If this is not the case,…
“The support team just called. The latest issues of the maintenance manuals still contain old component names. It’s resulted in two customers withholding payments, so we need a new version fast!”. Sheer stress when it comes to technical authoring! We…
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